Privacy Policy

Effective November 11, 2026

This policy explains how Jakes Plumbing LLC ("Jake's Plumbing", "we") collects, uses and protects your information.

1. Information we collect

• Name, email address, phone number and service address
• Appointment and service request details
• SMS opt-in records (date, time, and what you agreed to)
• Basic website data such as browser type and pages visited

2. How we use it

• Respond to your requests and schedule service
• Send appointment confirmations, service updates and review requests
• Send marketing messages only if you opted in to them
• Provide customer support and improve our service

Text message (SMS) program

Program: Jake's Plumbing sends text messages to customers who agree to receive them when they book or receive service, or who opt in on our website form. Non-marketing messages cover appointment confirmations, service updates, and requests to review your completed service. We do not send marketing text messages.

Frequency: Message frequency varies, up to 4 messages per month. Cost: Message and data rates may apply.

Opt out: Reply STOP to any message to cancel. You'll get one final confirmation message and no more texts unless you opt in again. Help: Reply HELP, email info@jakesplumbing.emailgoldengoosereviews.com or call (775) 555-0100.

Carriers are not liable for delayed or undelivered messages. Consent to receive texts is not a condition of any purchase.

3. Sharing

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not sell, rent or trade your personal information. We share it only with service providers who help us run our business (for example, the text message platform that delivers messages you agreed to receive), or when required by law.

4. Security

We use reasonable measures to protect your information. No method of transmission over the internet is 100% secure.

5. Your choices

• Reply STOP to stop text messages at any time
• Ask us to see, correct or delete your information by emailing info@jakesplumbing.emailgoldengoosereviews.com

6. Changes

We may update this policy. The latest version is always on this page.

7. Contact

Jakes Plumbing LLC, 123 Example Ave, Reno, NV 89501 • info@jakesplumbing.emailgoldengoosereviews.com • (775) 555-0100